Remote Patient Coordinator

About the Role

We're seeking an experienced Patient Coordinator to join our team and help connect potential patients with our clients' practices. You'll be the first point of contact for patients, managing intake calls and lead submissions to ensure smooth booking and deposit collection.

Responsibilities

• •Answer incoming patient intake calls with professionalism and empathy
• •Follow up on post-ad lead submissions via phone and email
• •Schedule consultations and appointments on client calendars
• •Collect and process patient deposits securely
• •Maintain accurate records in CRM systems
• •Provide exceptional customer service throughout the booking process
• •Coordinate with multiple medical practices and their staff

Requirements

• •Must be located in the USA
• •Proven experience as a Patient Coordinator or similar role in medical/dental practices
• •Excellent phone communication and customer service skills
• •Experience with scheduling software and CRM systems
• •Ability to handle sensitive patient information with confidentiality
• •Strong organizational skills and attention to detail
• •Comfortable working independently in a remote environment
• •Reliable internet connection and quiet workspace

Benefits

• •Flexible part-time schedule
• •Work from home
• •Competitive hourly rate
• •Growth opportunities within a dynamic team
• •Work with premium medical and aesthetic practices